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Service management special interest group rings the changes in Rome


Changes in the market and customer needs mean that NRENs need to ring the changes, with an impact on their role and mission. NRENs are moving from producing their own services and dealing only with services that are in a pre-commercial stage to having an increasing role in procurement and provisioning commodity services; observed the GÉANT Special Interest Group on the Management of Service Portfolios – SIG-MSP, at its meeting hosted by GARR in Rome on 12-13 October 2016.