TNC16 Conference
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Building trust in the CSIRT community

One of the first tasks I was assigned when I started working at GÉANT (then TERENA) was providing management support for TF-CSIRT - a task force that promotes collaboration and coordination between Computer Security Incident Response Teams (CSIRTs). I had joined GÉANT from outside of the REN community and, at first, working with these very technically minded people did not seem any more or less complicated than anything else I had done in my career. I quickly learned, however, that the computer security world is quite….different. Having now worked with the CSIRT community for over two years, I would like to look back on my experiences and share the lessons I’ve learned in building - and sustaining - trust with those who do not trust anyone.

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2A - Lightning talks

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