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The optimal level of bureaucracy within an NREN – a case study

Every NREN is unique in terms of its internal policies and procedures. Moreover, the rules and regulations that each NREN needs to follow vary widely. Ultimately each NREN's bureaucracy is built to cater for their own unique circumstances . In this talk, I will present two NRENS, whose level of bureaucracy fall on opposite ends of the spectrum. Luckily, these two organisations both fall within the same country, South Africa. By looking at these two organisations from the perspective of their respective bureaucracies, I have been able to draw very interesting conclusions about the optimal level of bureaucracy (or process complexity) within an NREN.

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8A - Lightning talks

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